Privacy Policy

​

1) Who we are

• Trading name / brand: Bernie Brown Creative Studio

• Part of: Bernie Brown Collections Limited®

• Data controller: Bernie Brown Collections® and/or Bernie Brown Creative Studio (as applicable)

• Contact email: [info@berniebrowncollections.com]

• Business address: “Available on request”

• Bernie Brown Collections® is a registered trade mark in the United Kingdom (UK Trade Mark No. UK00004190964)

If you have any questions about this policy or your data, email [info@berniebrowncollections.com].

​

2) The information we collect

We may collect the following types of personal data:

A. Information you provide

• Name, email address, phone number

• Business/brand name, social handles, website URL

• Messages you send us (enquiries, forms, emails, DMs)

• Booking details (date/time of calls, notes you share)

• Any files or content you choose to send (images, brand assets)

B. Information collected automatically

• IP address, device/browser type, pages visited, referring URLs

• Cookies and similar tracking data (see Cookies section)

C. Payment information
If you pay us, payments are typically processed by third-party payment providers. We do not store full card details on our servers. We may store invoices, transaction references, and billing contact details.

​

3) How we use your information

We use personal data to:

• Respond to enquiries and provide quotes/proposals

• Provide services (strategy, content creation, marketing support)

• Manage bookings, client communications, and admin

• Send updates you request (e.g., Skool/community waitlist)

• Improve our Website and understand performance

• Prevent fraud and maintain Website security

• Comply with legal obligations (tax, accounting)

• ​

4) Our legal basis (UK GDPR)

We process your personal data when:

• Contract: it’s necessary to deliver a service you requested

• Legitimate interests: to run and improve our business, respond to enquiries, and maintain security

• Consent: where you’ve opted in (e.g., marketing emails, certain cookies)

• Legal obligation: where we must keep records (e.g., invoices)

• ​

5) Marketing communications

If you opt in, we may send you marketing emails about services, launches, or the community. You can unsubscribe at any time using the link in emails or by contacting [info@berniebrowncollections.com].

​

6) Cookies and analytics

Our Website may use cookies and similar technologies to:

• Make the site work properly (essential cookies)

• Measure and improve performance (analytics)

• Remember preferences

You can control cookies through your browser settings and, where available, our cookie banner/preferences tool.

Analytics tools (if used): [Google Analytics / Meta Pixel / TikTok Pixel / Pinterest Tag / other]
(Delete any you don’t use.)

​

7) Who we share data with

We may share data with trusted service providers (“processors”) who help us run the Website and deliver services, such as:

• Website hosting/platform providers (e.g., Wix/Squarespace/WordPress)

• Email/CRM tools (e.g., Mailchimp, Google Workspace)

• Booking tools (e.g., Calendly)

• Payment processors (e.g., Stripe, PayPal)

• Analytics/advertising partners (if enabled)

We only share what’s necessary and expect providers to protect your data.

​

8) International transfers

Some providers store/process data outside the UK. Where this happens, we use appropriate safeguards (such as UK GDPR-approved transfer mechanisms) to protect your information.

​

9) How long we keep your data

We keep personal data only as long as needed:

• Enquiries: typically up to [12–24 months]

• Clients: for the duration of services + [up to 6 years] for accounting/tax records (UK standard)

• Marketing lists: until you unsubscribe or we clean inactive contacts

• ​

10) Security

We use reasonable administrative, technical, and physical measures to protect your data. However, no method of transmission over the internet is 100% secure.

​

11) Your rights

Depending on your location (and under UK GDPR), you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (in certain cases)

• Restrict or object to processing (in certain cases)

• Data portability (where applicable)

• Withdraw consent (where processing is based on consent)

To exercise your rights, contact [info@berniebrowncollections.com].

​

12) Complaints

If you’re unhappy with how we handle your data, please contact us first so we can help. You may also complain to the UK Information Commissioner’s Office (ICO):
ICO website: ico.org.uk

​

13) Children’s privacy

Our services and Website are not intended for children under 16. We do not knowingly collect personal data from children.

​

14) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.